Wonderflow

The Company offers thesis, internship and job.
Wonderflow is the one-stop gateway to global customer intelligence. Our mission is to organize all customer feedback in the world and make it accessible and actionable.
Wonderflow has been at the forefront of decision intelligence from online customer feedback pioneering the use of NLP and predictive technologies and becoming the global VoC Intelligence partner for companies like Philips, Delonghi, Colgate, and Arçelik.
Wonderflow supports its clients in implementing and benchmarking a successful VoC program. A VoC program is a systematic approach for businesses to collect and analyze customer feedback, opinions, and sentiments to better understand their needs, preferences, and expectations. The goal is to gain insights that help improve overall customer experience, satisfaction, and loyalty.
These insights are then used to identify areas of improvement, drive product development, enhance service quality, and inform marketing strategies. By incorporating the voice of the customer into decision-making processes, businesses can become more customer-centric and deliver truly personalized experiences.